Purchase Processing Time

NetCat

New Member
Customer
Messages
8
Likes
2
#1
Hello,

About how long is the wait for a download after purchase? I used Stripe and can see the purchase went through via my bank account, but still don't have access to the purchased download. Any other site I use Stripe on is generally instantaneous.
 

Ehren

Administrator
Staff member
Customer
Messages
2,326
Likes
961
Website
www.xenfocus.com
#2
Hello,

Orders are usually automatic however it seems as though there is currently an issue with the Stripe payment gateway. I’ve reported this to the developers and am currently waiting for a response.

I’ll go ahead and manually approve the order for you now. Apologies for the inconvenience and welcome to xenfocus!
 

NetCat

New Member
Customer
Messages
8
Likes
2
#3
Gracias. You have some of the slickest themes I've seen. Really looking forward to Dimension dark version too.